
Website Payments Pro Integration Guide July 2005 41
A
Direct Payment API Error Codes, Short
Message, and Long Messages
Direct Payment API Errors
TABLE A.1 Direct Payment API Errors
Error
Code
Short
Message Long Message Corrective Action
10500 Invalid
Configuration
This transaction cannot be
processed due to an invalid
merchant configuration.
Occurs when you have not agreed to the billing
agreement
10501 Invalid
Configuration
This transaction cannot be
processed due to an invalid
merchant configuration.
Occurs when the billing agreement is disabled or
inactive.
10502 Invalid Data This transaction cannot be
processed. Please use a valid
credit card.
The credit card used is expired
10504 Invalid Data This transaction cannot be
processed. Please enter a valid
Credit Card Verification Number.
The CVV provide is invalid. The CVV is between
3-4 digits long
10505 Gateway
Decline
This transaction cannot be
processed.
The transaction was refused because the AVS
response returned the value of N, and the merchant
account is not able to accept such transactions.
10507 Invalid
Configuration
This transaction cannot be
processed. Please contact PayPal
Customer Service.
Your PayPal account is restricted - contact PayPal
for more information
10508 Invalid Data This transaction cannot be
processed. Please enter a valid
credit card expiration date.
The expiration date must be a two-digit month and
four-digit year.
10509 Invalid Data This transaction cannot be
processed.
You must submit an IP address of the buyer with
each API call
10510 Invalid Data The credit card type is not
supported. Try another card type.
The credit card type entered is not currently
supported by PayPal
10511 Invalid Data This transaction cannot be
processed.
The merchant selected an value for the
PaymentAction field that is not supported
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